Who we are
Our website address is: https://albena.design.
At Albena Design (“Company”, “we”, “us”, or “our”), we are committed to protecting the privacy of our users (“you”, “your”, or “User”). This Privacy Policy sets out how we collect, use, disclose, and protect your personal information when you visit our website, Albena.design (“Site”), or use our services.
We may update this Privacy Policy from time to time, so please review it regularly. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our Site prior to the change becoming effective.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
What Are Cookies:
Cookies are small files that are downloaded to your device when you visit a website. They are used to improve your experience and to gather information about your browsing behavior.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How We Use Cookies:
We use cookies for a variety of reasons, such as to remember your preferences, to enhance your experience, and to gather anonymous data about your browsing behavior. Some cookies are essential for the proper functioning of the website, while others are used for performance optimization or to display personalized content.
Disabling Cookies:
You can prevent the setting of cookies by adjusting the settings on your browse. However, disabling cookies may affect the functionality of the website and limit your experience.
The Cookies We Set:
Session Cookies:
Session cookies are used to temporarily store data and are automatically deleted once you close your browser. They are essential for the proper functioning of the website.
Preference Cookies:
Preference cookies are used to remember your preferences, such as your preferred language or display settings. They allow us to offer a more personalized experience.
Performance Cookies:
Performance cookies are used to gather anonymous data about your browsing behavior, such as how you use the website, how you interact with content, and which pages you visit. This information is used to improve the website’s performance and to provide a better experience for users.
Third-Party Cookies:
Some of the cookies used on our website are set by third-party service providers, such as analytics tools or advertising networks. These cookies are used to gather anonymous data about your browsing behaviour and to display personalised content.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, email service providers, analytics providers, and advertising networks.
Compliance with Laws: We may also share your information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Access and Correction: If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request that it be corrected or deleted.
Opt-Out: You may opt-out of receiving promotional materials from us by following the unsubscribe instructions included in such emails.
California Residents: If you are a resident of California, you have the right to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@albena.design.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.